1. Information We Collect
Account Information
- • Email address and name
- • Professional information (fitness focus, bio, target audience)
- • Payment information (processed securely by Stripe)
Content You Upload
- • Photos you upload for AI processing
- • Photo metadata (title, description, EXIF data)
- • Generated captions and your preferences
Usage Information
- • How you use our service (features used, photos processed)
- • Technical information (browser, IP address, device type)
- • Usage analytics to improve our service
2. How We Use Your Information
- • Provide our service: Process your photos and generate personalized captions
- • Improve AI quality: Train our models to better understand fitness content
- • Customer support: Help you with questions and technical issues
- • Account management: Process payments and manage subscriptions
- • Product updates: Notify you of new features and improvements
3. Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
- • Service providers: OpenAI for AI processing, Stripe for payments
- • Legal requirements: When required by law or to protect our rights
- • Business transfers: In case of merger or acquisition
4. Data Security
We implement appropriate security measures to protect your information, including encryption in transit and at rest.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
- • Account data: Retained while your account is active
- • Photos: Deleted 30 days after account closure
- • Generated content: Retained for service improvement (anonymized)
- • Usage data: Retained for analytics (aggregated and anonymized)
6. Your Rights
You have the right to:
- • Access and download your data
- • Correct inaccurate information
- • Delete your account and data
- • Opt out of marketing communications
- • Request data portability
7. Cookies and Tracking
We use essential cookies for authentication and preferences. We do not use tracking cookies for advertising.
You can control cookie settings in your browser.
8. Third-Party Services
- • OpenAI: Processes your photos to generate captions (subject to OpenAI's privacy policy)
- • Stripe: Processes payments securely (subject to Stripe's privacy policy)
9. Children's Privacy
Uplo is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at
hello@getuplo.com.